Villa Helios

We have left totally dossapointed from having chosen this property. Before we arrived I had checked with the host the speed of the Internet and she reassured me that it was fast enough to work from there. However upon arrival it was evident that the speed of Internet was slower than ADSL speeds 20 years ago. When we complaint about it, she said she would bring a technician to look at it, however nothing happened. She was great at replying to messages until check in and never heard from her afterwards. At check in we were also told that one of the bathrooms was out of action - this info was not shared with us prior to check in. The water pressure was non existent,taking a shower was a painful process. The water coming out was luke warm.the dish washer has to be fixed whilst we were there to make it work.the lost can go on,but as you can see this was not the relaxing holiday experience we were hoping for and expecting from a property marketed at this level. The host is also totally out of touch of the competition,we stayed in much less expensive properties and the hosting was incomparable. Now if you look past all of the frustrating issues,the property itself is big with great spaces and amazing views.the pool is also really good and the walk to the beach takes a couple of minutes the beaches around there are incredible and there are loads of restaurants and cafes nearby. If the hosting improves and the few issues in the property get fixed this could be a winner, regrettably this was not our experience.

Villa is rather big, 2 floors, and the terrace with the swimming pool. We were 3 adult and 2 small children, but there was no sense of tightness. There was one of the picturesque view in my life of the Istron Bay. And this view is from the all parts of villa, and the terrace with pool too. It was amazing. All the necessary things were in the villa. Every day was cleaned. And every second day was changed the bed linens and towels. Sheets and towels are good. Beds are comfortable. I had asked to change a pillows, and they made it. So very thanks for service. Of course, to tell the truth, the villa looks simpler than in the photo. Furniture is not new and modern, as you see on pics. For example, chairs on the kitchen terrace require replacement, it's impossible to sit on them. But the view, comfortable beds, and enough space in the villa overlaps this negative aspects. Also there was no feeling of disgust, that sometimes were in different apartments. But one bedroom with twin beds, not so cozy, because, you can enter from the streetstairs through the window. The beach Istron Bay is ok, in 3-5 minutes of walking from the villa. It's the Istron Beach Hotel's beach. Sunsits and umbrellas are free for persons from the villa. And the villa is in 2-4 min from the Istron Beach Hotel. So if you want private rest with the fantastic view, it's here. But car is necessary, because hotel and villa away from the shops and taverns. Nearest supermarket in Istron 2-3 km from the villa. And the next beach is Voulisma beach, in top 5 of the best Crete's beaches. We were spend our time usually there. So, finally, we have a really good time there. And ready to repeat. The villa is large enough, 2 floors, and plus a separate spacious terrace with a swimming pool. The first floor is missing (technical rooms), on the second floor there are 2 bedrooms, in each bedroom there is a separate bathtub. And the next floor studio: the living room with kitchen, and toilet. We were 3 adults, 2 children, there was no feeling of tightness. To the terrace with a pool exit from the last floor, it is on the side of the villa. From all the rooms of the villa, or rather the terraces, because each room has its own terrace, and from the terrace with a swimming pool there is a stunning view of the small Istron Bay bay. The beach in this bay is small and good, but it does not compare in any way with the nearby Voulisma beach. But the view from the villa on Istron Bay is so picturesque that it is breathtaking. The villa is owned by Istron Bay Hotel, and as well as the hotel, it is removed from the shops and taverns, which are located in the nearest Istron village, about 2-3 km from the villa. But there is no way to get to Istron except as a walk or walk. There is no taxi. It is very difficult to walk with the stroller. The terrain is mountainous, slopes at a high degree, serpentine, etc. Therefore, I recommend renting a car for this type of accommodation. Especially since the big supermarkets and market with good...