Sunset Sanctuary Escape | Pool + Secure Garage

great stay - great spot. check in was very confusing though - should have someone assigned to meet people at check-in… There was multiple entrances to the multiple buildings in the area, which made it very confusing… Highly recommend having a representative at check-in retrieve the fob for people

Stayed here for my 23rd bday with my sister & her boyfriend. Overall it is a nice beautiful space inside! I have nothing negative to say about the inside or the hosts since they were very communicative whenever we had questions! I do have a list of complaints/concerns: - Check-in was a bit tedious and so was check out but if you’re staying here it’ll be very easy to remember the steps of how to get inside after the first time you make it in. - The AC was not working the day we arrived it was SO hot it was 80d inside for a few hours so the hosts sent maintenance and he fixed it for us. - the pool situation was confusing; there were instructions to get there, but there was a gate with a code on it & when I asked multiple times for the code to the gate I was sent the wrong code and ended up having to reach my hand over to open it from the inside. - the very last day the kitchen sink started to leak! - the upstairs neighbor stomped EVERYDAY - the view from the balcony was not pretty

Check in difficult. Hard to find in apt maze, harder to find lockbox, hidden in bush, took an hour. Upon arrival space tidy, open, good layout. Do not use dishes without washing 1st.. many items w/food stuck on it. No dishwasher or laundry soap in unit. Worst is parking … BEWARE!!! Hopefully they update info on site, as it wasn’t clear when we booked. Park on 5th floor, unit on 3rd.. have to fill out a form everyday for a temp parking pass or they WILL tow you. We did the pass, assumed we booked a week we could park a week, not the case. Our rental was towed, it cost $325 to get it out. The pass is 24hrs from time you fill it out. We filled ours out at 1215am.. we arrived late due to flight, they towed car at 525am next day. No call, no email, no heads-up about renewing pass(all of info is on form). Renewing daily is annoying. Balcony faces the back of a CVS, not calm space. Booked due to pics looking peaceful, this was opposite. Host was very responsive, no solution, but prompt.

Wonderful stay, just as described in the photos very responsive no issues!