Spacious Home w/ Deck in Marietta!

Subject: Complaint Regarding Our Unfortunately, we encountered a number of serious issues that negatively impacted our experience:     •    The stair railing by the kitchen was loose and came off, creating a safety hazard.     •    The bathroom sink had a leak with a bucket underneath that eventually overflowed, spilling into the kitchen.     •    The garbage cans had an overwhelming odor and clearly needed to be cleaned.     •    Spider webs were all over the front walkway, making the entrance uninviting.     •    There were not enough plates, cups, or seating at the dining table to accommodate the 10 guests the listing allows.     •    The upstairs couch was broken.     •    One upstairs bedroom had visible mold, which raises serious health issue This house has a lot of potential once’s maintenance gets done.

We were at this place for 2 weeks with family, great location and peaceful surroundings. Quick access to nearby stores. Loved every bit of it and I had family members requesting to extend our stay.

This is a big beautiful house in a good location. We came for a baseball tournament and it suited our needs well but there were some concerns too: Highlights: -Big home plenty of space -Clean -Loved the deck -Loved the bathrooms Needs improvement: -Someone in driveway when we arrived (maybe maintenance) did not identify self -Dishwasher smelled (we did not use) -Pipe leak in upstairs bathroom (we did not use) -Gutters flooded during rain from not being cleaned -Yard overgrown -Active Hornets nest in front of house -Cleaning crew arrived a day early while we were still there **The main issue was that we booked the house months in advance and the listing changed and we were not notified. They took the pool availability away and that was a main reason I booked here. I reached out before arriving and was asked to communicate off the app which worried me. I waited days for a response and wasn’t given any compensation or apology other than told I could PAY to go to a local community pool.

The house was spacious, comfortable, and had plenty of room for three families in town for a travel baseball tournament. Lovely quiet neighborhood. We prepared most of our meals together in the spacious kitchen, had good common space to hang out and watch movies, plus each family had our own bathroom which to me is a must when traveling with friends. We had some significant issues upon arrival, mostly relating to kitchen necessities, but our local contact was extremely responsive to those needs, very helpful, and did everything we asked to address them. I debated what rating to give because once those initial issues were addressed, everything was great, but since we did have those issues and I had to spend time getting things resolved, I removed a star. I would think the house is 5-star ready for future guests. My bed was maybe the most comfortable I've slept in, that was not my own. Overall it was a great, memorable trip!