New Apartment Hotel Complex | 1 Bed 1 Bath

Excellent location. Was a really good stay

The place had no cleaning supplies no mop no broom. Towels that were provided were table towels. I was very upset about that as I had children under 3 and and messy floor became dangerous. When asked for a broom they said we have to pay extra for clean up and they don’t give it out. But every other place I’ve stayed had all basic supplies. The cups had been used and never cleaned, the bedding had stains like it hadn’t been clean.

Described as “A Luxury Apartment”. Description/facilities did not match listing. Cig butts/litter outside entrance. Lobby area grubby/bags of rubbish in corner. Huge cobwebs containing bugs and detritus. Stairs littered with crumbs and stained treads. “Luxury” apartment had only 1 bath towel and 1 hand towel for 2 of us, no bathmat and no toilet roll, plus skid-mark in toilet! Toilet lid dirty and toilet lid/seat was falling off. Cooker hood dusty/greasy. Hob had burnt food on it and oven was filthy. No cooking pans, oven tray filthy. No washing up liquid. Sink filthy. Limited saucepans, crockery and utensils. No wine glasses, 1 cereal bowl, bent cutlery. Dirty floor and drawers. Pistachio shells on floor and in tv unit! Only 2 thin pillows in bedroom. Saggy mattress and dirty floor. Broken vertical blind and wonky chairs, cheap furniture and cigarette burn on settee. Owner did not respond to our problems or Airbnb when we complained.

Emma’s last minute flexibility saved the day on a work trip gone bad. Flat was excellent and exactly what was needed. Will be using again.