New Apartment Hotel Complex | 1 Bed 1 Bath

Empire Staff are great. Positive: Large spacious apartments. With secure parking. Empire stay staff were accommodating and allowed me to check in early at a discounted fee which really helped. Negative: 1 towel 1 hand towel for a 4 night stay Pillows were well used and flat (only 2 pillows) No equipment to clean and wash dishes.

Positive: Velky byt vybaveni kuchyn velka tv nova, super lokalita Negative: Neuklizeny pokoj, rozbity gauc, proležena nebo nekvalitni matrace v posteli, byly jsme.nuceny spat na gauci vyhoda že byly dva, zadne vybaveni k uklidu bytu. Nesutale uzivani THC v prostoru budovy.

TERRIBLE & TRAUMATIZING Positive: This hotel seems to be a scam. It was FILTHY dirty. The beds were dirty, no clean linen. It was horrific. The property felt un-safe. I left early, couldnt get hold of the hosts, although they were quick enough to communicate with me for payment Negative: This hotel seems to be a scam. It was FILTHY dirty. The beds were dirty, no clean linen. It was horrific. The property felt un-safe. I left early, couldnt get hold of the hosts, although they were quick enough to communicate with me for payment

I use Etna House regularly for convenience and the standards are slipping. There were dishes left on the dish rack, socks left in the washing machine and the pillows were paper thin and pointless. The sofa cushions were on the wrong sofa which is minor but it’s just little things lacking attention to detail. The towels left for us were 3 hand towels which weren’t ideal for after showers. The wifi also doesn’t reach upstairs so the tv isn’t useable. I will say though that they are very responsive and communicate well but I look forward to seeing if there’s any change next time I stay after telling them the issues experienced.