Navy Retreat - Free Parking, Fast WiFi & SmartTV
Apartment in Derby, United Kingdom
Property details
Sleeping arrangements
Bedroom 1
1 King Bed
Bedroom 2
3 Single Beds
What’s included
Self check-in
Parking
Washer
Dryer
Heating
Pets allowed
Kitchen
Wi-Fi
Guest reviews
Nishanth
August 2024
If you're looking for a place to stay in Derby that's close to everything, this is the one. It's about a 25-minute walk from the train station, or you can take a cab which takes around 8-10 minutes. Parking is available in the basement, which is super convenient because parking on the streets can be really expensive. The apartment itself is awesome! The bathroom and kitchen are spotless, and there's even a PlayStation which was perfect for keeping the kids entertained after a long day of traveling. Just a heads up, they do take a bit of time to return the deposit, but other than that, I had a really positive experience with Yoko Properties. Lastly, quick response from the host 24/7.
Dot
May 2024
Disorganized check in, stinky hse, broken sofa, no parking slot, no soap in bathroom!AVOID Positive: Not far from the high street and city. Negative: They accepted our booking yet they knew very well that the sofa in the living room was broken and couldn't be used. They were also not clear on which lock box had the key and made us look very suspicious trying to open lock boxes that weren't for the said flat. Even though parking is mentioned in as part of the booking, the parking slot wasn't specified in the booking and we inconvenienced a resident within the block by using their parking which was labelled as the number of house where we were staying. It only came to our knowledge towards the end of our stay on what parking we should use. The customer service team managing the house kept telling us to park outside the compound yet that parking was payable and we would have been liable for a ticket because we didn't have a resident's permit. The house also stank, because there is no effluence pipe in the toilet even with open windows the house was stinky. Unfortunately, they promise toiletries and we were only provided with 20ml of soap for the 3 of us to use during our stay. The internet password wasn't easily available and it turned out that it was the Passkey for router and this came to our knowledge towards the tail end of our stay. We only used it to sleep as we had no choice and there wasn't anywhere decent to seat in the living room. They knew about all these issues and didn't bother letting us know before check in and I have several emails confirming all these and have since been ignoring my emails.
Know before you go
House rules
Check-in: 4:00pm
Checkout: 10:00am
Pets allowed
Min. age to rent: 21Minimum age to rent: 21
No smoking
No parties