Moonshiners Legacy

Great Stay!

Cleaning needs some work. Dead bugs and sunflower seeds were found on the living room floor. Need to move furniture and rugs when cleaning. Bathroom and kitchens were clean! Hot tub was so awesome!

Elk Springs Cabin Escape Smokey Mountains, Gatlinburg

Our stay at Elk Springs Resort was enjoyable overall, but there were a couple of areas that could be improved. The outside of the main entrance had quite a few bugs and spider webs, which made the entrance feel less clean and welcoming.
We also could not fully enjoy the spa because the water temperature was a bit too hot for us. Having a more comfortable temperature option would have made the experience much better.

Beware

We rented Moonshiners Legacy for our 34th Wedding Anniversary. When we entered the cabin and it had a smell like an older cabin. I went outside and walked down the deck to find there was no wrap around deck as described on line, nothing but woods, no mountains. It also talked about the wonderful Mountain Views. The only small piece of mountain was in the front of the cabin that is pretty much covered by the trees. It was vey disappointing to say the least.
As we were unpacking putting things away I checked out the Bathroom shower to find mold all over the shower curtain in both bathrooms. I texted the office and they sent out a nice man to replace them.
The following morning walking out of the bedroom the sun was shining in through the kitchen window which has no curtain(the picture online shows a curtain)on the fridge only to see how disgusting dirty it was. So I walked around looking and found several other areas in the cabin that were dirty. The exhaust fans upstairs and down caked with dust, hair in the fridge, bugs on the window ceils, the bathroom counter top had soap scum as well as the moldy shower curtains. Clearly this cabin has not been deep cleaned In a while.
We asked if they had any other cabins available they said no.
So we left a day early, I went on line and they had the cabin for rent even though we were paid up to Monday 3rd and sent them several pictures of the things we found.
No sense in asking for a refund for the day cause I see on the BBB they have not helped to many people that were dissatisfied. I just want the next person that rents this cabin that the description and pictures are not entirely what you get.
They claim the bedding was upgraded not sure what that meant the matters hard as a rock.
Also they have a curtain at the front door covering the big window but nothing covering up the 2 side windows. Didn’t make much sense.

Fantastic stay!

Loved the cabin - it was clean and quiet and there was a nice view. Location was really convenient. Check in was easy and I was offered a late check out which we really appreciated. Definitely will book again