*LUX Home* Downtown* Fenton* Hospital* RDU*

VERY BASIC AND ECONOMICALLY FURNISHED Disappointed to find the lack of attention to cleanliness, especially after being requested to remove shoes to enter property. The carpet was obviously stained including pet stains and walls along stairways smudged with black marks. Kitchen cookware & utensils were dirty in drawers growing mold and greasy to touch. Trash bin overflow was in bottom of trash drawer. No hangers for clothes provided. Beds were in ill repair sagging to the floor in places. Mattresses were well worn and also in need of replacing. No extra towels or blankets . Long strands of hair were in master bathroom hanging on drawer handles and make-up on ledge of counters. Master bathroom toilet ran long after flushing and handle was loose. Ground floor sliding door lock did not work. There was an overwhelming odor of mold and strong cooking spices. I really wanted to like this place after seeing the photos - please clean up this great property!

We stayed here for a week with our two dogs, and it worked out great for all of us. The neighborhood is quiet and friendly, and the house has everything you need. Kolajo replies almost instantly, and the check-in instructions are excellent.

Host was an excellent communicator and was in immediate contact each time regarding the lock issue. To be fair we gave him no notice and he worth getting the place cleaned queso we could stay which we truly appreciated. Great host who will certainly be taking care of the lock situation and we would stay again next year for our annual visit.

The home was advertised as “immaculate,” but fell far short. Upon arrival, we found hair and red spillage in the fridge, a dirty stove, baked-on buildup and food debris in the oven, microwave drips and residue, crumbs in utensil drawers, opened Oreos in the pantry, and a worn sponge with debris in a dirty holder. Towels, washcloths, and carpet were stained; bathroom fixtures had residue. We also reported concerns with the master bathroom toilet seat and curtain rod. Beds were uncomfortable and felt like air mattresses. A smoke detector was unplugged and sitting on a shelf. The back deck door did not lock securely, leaving the home unsecured overnight. The host replied promptly but initially disputed the cleanliness concerns, citing his cleaning team’s photos. After I sent close-ups, he apologized and said he would escalate the issues. They remained unresolved during our stay. Prompt communication did not make up for the cleanliness, comfort, and safety concerns.