Il Gualdo

During our stay, we noticed the presence of rats that entered the house several times, particularly in the kitchen, making it unusable because it was contaminated with droppings. The situation was reported to the host, who simply dismissed the matter by placing sticky traps and saying that he would repair the mosquito net through which the insects were thought to have entered. The person sent by the agency also expressly asked us, the customers, to dispose of any carcass along with the trap. All of that turned out to be useless. The traps still allowed mice to walk over them, and the mosquito net had not been repaired. The problems kept cropping up. This led to the discovery of a ventilation vent that was completely eaten away, through which rats could come and go as they pleased. At the end of the stay, the smell of urine and feces coming from the kitchen permeated the space.

The house is in poor condition; parts of the facade are missing. The garden was unusable because it was entirely covered with pine needles. No maintenance is done, and there is no grass at all, unlike in the gardens of the neighboring houses. The cutlery provided was completely insufficient, with only 4 knives and 6 spoons, not corresponding to the description for 5 people. We were with a 1-and-a-half-year-old girl and we had chosen this house because we hoped to be able to use the garden, but it was completely impossible, because it was dirty and dangerous. It's a shame, because the location of the house is excellent and the covered terrace is very large, which we also used for the child.

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All good