Idlewood 3-Home Retreat

Discover luxury at Idlewood Suites in Knoxville (Sleeps 28) ! This listing is for the entire 4-unit property, but may also be rented individually on our listings page. Each townhome features three levels of modern living, private outdoor decks, and garage parking. Just 15 minutes from downtown and the University of Tennesee, you'll enjoy easy access to local shops, dining, and entertainment. Ideal for larger groups, Idlewood Suites is your perfect Knoxville retreat. Sleeps 28 guests. Units 1 & 4 have 4 (four) closed bedrooms with beds. Units 2 & 3 have 3 (three) closed bedrooms and 1 open space/loft with a trundle bed. Each unit has 3.5 bathrooms Each residence features a fully equipped kitchen with a double oven, oversized stainless fridge, large walk-in pantry, and plenty of dish and cookware to ensure your culinary needs are met with ease. The luxury master suite includes a private balcony and blackout shades for ultimate relaxation. The entire home is a hypoallergenic, carpet-free environment (with the exception of floor rugs), complemented by premium linens and towels from Standard Textile, provides a comfortable stay. Sleep soundly - each bed is outfitted with new mattresses, duvets, and pillows. Entertainment is at your fingertips with high-speed internet, Vizio smart TVs, and an integrated overhead ceiling speaker system. Additional amenities include brand new Revlon hair dryers, a Whirlpool washer and dryer, and a dining area that fits your group with ease. Relax outdoors on one of the three private decks or patio, and utilize the shared park-style grills. With garage parking for one vehicle and additional assigned space, parking concerns are alleviated. FIRST FLOOR ✔ Entrance ✔ 1 Car Garage ✔ 1 Guest Room w/ en-suite full bathroom and private patio SECOND FLOOR ✔ Living Room ✔ Dining Room w/ seating for 8 at table + 3 at bar (11 Total) ✔ Kitchen & Walk-in Pantry ✔ Overhead Bluetooth Speakers ✔ (2) decks with outdoor seating ✔ 1/2 Bathroom THIRD FLOOR ✔ Master Bedroom (King Bed) w/ Luxury En-suite Bathroom & Private Deck ✔ Washer & Dryer ✔ Guest Room #2 (Full Bed) ✔ Guest Room #3 (units 1&4) or open space with bed (Units 2&3) ✔Jack & Jill Full Bathroom Guests will have access to the entire property throughout their reservation. The parking spaces out front are assigned by unit, and the driveway is a shared entrance. Professional Management is provided by the property manager throughout your stay. Our office is open Monday-Friday from 9:00am - 4:00pm, and provide after hours and weekend emergency services should you need any assistance. Welcome to the property manager! We’re excited to have you with us and are committed to making your stay as enjoyable and seamless as possible. To ensure everything goes smoothly, we’ve shared a few transparent guidelines that help us protect both you and the property. If you have any questions at all, please don’t hesitate to reach out – we’re here to help! Thank you for choosing us, and we can’t wait to host you! the property manager’s Rental Agreement Terms and Conditions apply. Upon booking, the renter will receive the Terms and Conditions and agree to review and sign. These terms will include, but are not limited to, the following: GUEST VERIFICATION Experienced guests with 5 or more positive reviews may request to be waived from this process, otherwise we do require all guests to complete an additional verification screen through our Guest Portal to ensure the safety and security of our community. This 60-second verification process must be completed within 48 hours of booking, or at least 2 hours prior to the check-in time if booking on the same day as check-in. You will be prompted to complete this process immediately after booking. This includes: 1) Providing a copy of your government-issued photo ID. 2) Photo Verification 3) Confirming your contact information & agreement to our Rental Terms and Conditions Guests are responsible for any damages during their stay. Before receiving check-in details, guests will choose one of two coverage options: -A refundable damage deposit held on their credit card, released shortly after checkout if no damage is reported. -A non-refundable damage waiver that covers minor accidental damages during the stay. Guests who have questions about this process are encouraged to reach out prior to booking!HOUSE RULES 1) Guest Count: Please include the correct number of guests in your booking. Visitors outside the reservation are permitted under most circumstances, but we do require guests to request permission prior to having visitors. 2) Check-in: Please notify us once you have accessed the property. Please inspect and report any unsatisfactory conditions within 2 hours of check-in. Non-urgent issues reported after 9:00 pm will be promptly addressed the next day. 3) Noise Policy: Keep noise to a minimum after 10:00 PM to respect our neighbors and local community. We will contact you directly for any reported disturbances, prior to reporting any nuisances with local authorities. 4) Non-Smoking Policy: Smoking, vaping, and the use of e-cigarettes are not permitted within the property. Any violation, will result in a minimum $300 smoke remediation fee. 5) No Parties: Events and parties are strictly prohibited to maintain a peaceful environment. We will contact you directly for any disturbances, prior to reporting any nuisances to local authorities. 6) Pets: We love our Pets! but they are not allowed in most units, ensuring a clean and allergen-free space for all guests. a.If the property is labeled as “Pet-friendly”, pet’s are allowed at the expense of $50/night, up to $250. The Pet Fee will be requested after booking via the resolution center, and is paid separately from the reservation. 7) Damage Policy: Any damage caused during your stay will incur repair costs plus a labor charge. A Wear & Tear fee up to $2,000 per occurrence will be applied for any rule violations related to pets, smoking, or parties. 8) Checkout: Before checking out, please place trash in trash cans, start the dishwasher with used dishes, and begin a wash cycle for used towels. Security: Ensure all doors and windows are securely locked when not present. 9) Age: Guests must be 25 years or older to make a reservation. CANCELLATIONS Please note, exceptions due to illness, weather conditions, or other unforeseen circumstances are not covered unless stated otherwise. Guests are encouraged to purchase travel insurance at the time of booking to cover unforeseen events. EARLY CHECK-IN'S & LATE CHECKOUT REQUESTS 1) Early Check-ins: We are unable to guarantee an early check-in will be possible in advance due to cleaning scheduling. However, on the day of your check-in we will notify you as soon as the property is available & there is a small fee for an early check-in. Early check-in requests will be submitted to our team, but please do not expect a response until the day of check-in. 2) Late Checkouts: Are available on a case-by-case basis, depending on the property and cleaning schedule. Requests should be made at least 12 hours in advance of your check-out, and are subject to approval of our cleaning team, which may not be able to respond until the morning of your scheduled departure. We do have a late checkout fee of $25/hr. POLICY VIOLATIONS 1) Late check-out without prior approval will be charged at $50 per hour. We may remove occupants and their belongings from the property if unresponsive, or uncooperative. 2) Excessive Cleaning will be charged at $50 per hour. We will provide proper documentation and photo evidence of excessive cleaning required. This will be applied towards unexpected cleanup of spills, stains, bodily fluids, biohazardous materials, odor remediation, etc. 3) Damaged/Missing items will be charged at the replacement cost + Labor. We will provide proper documentation and photo evidence of any Damages or Missing Items. 4) Unauthorized parties, suspicion of criminal activity, or reports of malicious behavior by guests will result in the immediate termination of the reservation, reporting to local authorities, guests and belongings will be removed from the property, and all reservation amounts paid by guests will be forfeited with no refund given. REPORTING ISSUES Please report any issues within 2 hours of check-in to allow us the opportunity to resolve them promptly. Non-urgent issues reported after 9:00 PM will be addressed the following day. We may not be able to resolve, or provide a resolution, to issues that are not reported in a timely manner, lack sufficient documentation, or do not provide us with enough time to respond effectively during your stay. We are here to help! LOST & FOUND Please ensure you have all your belongings before departure. Items left may be held up to one week at our local office for pickup, or can be shipped back at a minimum fee of $50. We are not responsible for locating left items. By booking your stay with us, you agree to these terms, ensuring a safe and responsible visit. We look forward to providing you with an exceptional hospitality experience! ** Mail delivery must be coordinated with our office prior to sending anything.