Host & Stay | Cobblers Cottage

This property has so much potential but unfortunately isn't quite there, not quite home from home, needs some attention to detail. Negatives: >Needs a good deep clean through out due to marks on the walls and furniture and stains on the Sofa and carpet >Lack of kitchenware, there was just 3 big plates in the cupboard, we had to purchase our own glasses, not a cleaning product in the house bar a bottle of bathroom spray, no washing up liquid, no dishwasher tabs etc >Back door very poorly presented and didn't feel secure, the property needs decorating through out. Positives >Good location >Bedroom setup good and presentable >Gas fire made the room cozy >Food communication from the host Nice building on 3 floors, all great sized rooms, needs updating for value for money. Could be a lovely little place.

Do not waste your money here. Firstly, it was hard to find. The images would suggest the property is up the ramp but it is in fact down the alleyway to the side of the laundry place. Some parts of the property weren’t clean - stains inside the cupboards, toaster overflowing with crumbs and dirty, coffee pot had dried solid coffee in the bottom, freezer was full of ice. There were also some dirty towels which had just been left in the washing machine. The furnishings and level of upkeep throughout is poor - old and dated. The radiator in the bathroom was covered in suspicious brown marks. There were multiple cupboards with an array of random junk in like a tin of paint, an iPad, screwed up newspaper and Christmas decorations. It was just about adequate for two nights in Whitby but for what we paid we really didn’t feel it was value for money. After booking the property you also have to pay extra for a damage waiver in case of any damages to the property. We definitely wouldn’t return.

The cottage wasn’t as easy to find as judging by the pictures we thought it was up the ramp/steps at the side of the shutter door however it was through the gated alley. Once in, the cottage was roomy and comfortable, the beds were very nice and everything was as the pictures. It was in a perfect location overlooking the river and very close to all the amenities including some amazing restaurants and cafes which meant we could park the car up and not use it all weekend. Parking is an issue as it’s on road parking which was full, the car park just down the road was full when we got there but after a short while we managed to get a parking spot in the car park. The hosts were very quick to respond when I messaged them which was reassuring

Do not waste you money on this property. Firstly it was advertised with free onsite parking which isn’t even true. We arrive at the property and we instantly knew something was wrong by the stretch of dog wee as soon as you entered. Upon further inspection the entire property was cover in animal fur and filthy. We tried to ring host and stay and you are just connected to some call centre in America not ‘a family run business in north Yorkshire’ as advertised. They were absolutely no help in resolving the issue! Luckily air bnb realised how bad the property was and have given us a full refund! After such a stressful ordeal I just want to give everyone the heads up to avoid host and stay and this property in Whitby!!