Gruppenferienhaus im Hochsauerland

Unfortunately, the check-in was an absolute disaster. We were not provided with the key code for the safe before our arrival, so we initially found ourselves standing in front of a locked door. The homeowner could not be reached by phone. Despite repeated requests, Belvilla’s customer hotline also failed to address the issue, and the promised callback never occurred. Only by chance did we finally gain access to the house: The caretaker was just on the playground and noticed our situation. She was able to give us the code. Without this coincidence, we would probably still be standing in front of a locked front door today. Particularly frustrating: It wasn't until 10:40 p.m. that we received a message asking if the problem had been resolved in the meantime – but still without the code for the key safe.

Overall a good value for money. The location and interior design are positive highlights. Even with large groups, you can find space to eat together comfortably or spend time in the living room. Another plus is certainly the beautiful quiet location with opportunities to hike in nature. The only minor negative point is the rubber-like mattress covers. These are not so cozy. But everything being clean. All in all, definitely a good price/performance ratio.

We booked the house for a family weekend for 11 adults and 3 children. We were very satisfied with the furnishings of the house, also the table tennis table etc. were great :) We would come here again for such a weekend :)

Stay with 4 families, a total of seven children, from 1.5 to 5 years. Good distribution of the rooms, very nice group rooms. The playground opposite was very nice, very nice activities around it. What we did was ultimately only achievable with the cars. Great for a long weekend!!