Grand Haven Condo - Walk to Nearby Hot Spots!

Grand Haven

Wonderful place to stay, condo is very nice. Has all of the amenities you need for a nice stay. Unit was very clean, plenty of pillows, blankets, etc. Kitchen well stocked. Main living area furniture is very comfortable. Love that there were beach, chairs, and an umbrella for the renters to use, nice touch! The bed in master not too comfy (for us) it’s a “Bob-O-Pedic” very firm mattress, so if that’s not what you’re used to, might not be the most comfortable for you. (Small issue that some ibuprofen helped with the stiff back every morning)…just thought I’d mention it in the review. We did have an issue with the washer/dryer. We washed some things after our first day with no issue but the washing machine door locked up & would not open again after 2nd load; Eventually figured it out & we got it open, but then the door wouldn’t close. The dryer took three, 90 minute cycles to dry. We checked the lint trap and it was scary how full it was; fire hazard! Definitely have the cleaning crew check/clean that after each guest would be my suggestion. I reached out to John, our “contact person” regarding this, he responded to my text; only after I asked for an update. “John” must be a third-party contact because he accidentally sent me a text saying “do I tell the renters it has to wait until Friday, they just asked for update.” I let him know he sent that to the wrong person and that I was the renter and that we were checking out on Friday. John did reply on Wednesday that they were sending someone out but I actually don’t know if they did (we were out of the condo the whole day); no maintenance ticket left on the counter & I never received a follow up text that they were there or that if things were fixed-and we didn’t use the washer and dryer again. Communication should be much better with renters spending thousands of dollars on a place if issues arise. Overall, great experience, just wish communication was better with our contact person regarding the washer and dryer.

Beautiful condo, lacked communication.

We were pleased with the cleanliness and location of the condo. I reached out twice about internet and didn’t get a response regarding that. No WiFi and no ability to connect. There were no remotes aside from the master bedroom. I informed the host and was told they’d be there the next day. Never heard back. Would stay again with improved communication. Again, beautiful home and great location.

Very comfortable!!

The condo was clean, comfortable, and had plenty of cooking utensils for making breakfast for our family. Great location. Walked to Starbucks and downtown for shopping.

Great place!

Very clean, great location. All around highly recommended