DIFY Masséna - Brotteaux

The accommodation matches the description. It is spacious and very conveniently located: within walking distance of Part-Dieu train station and close to many bars and restaurants. Quiet area. Very comfortable bedding, both the bed in the bedroom and the sofa, which converts into a real bed. Impeccable bed linens and towels.

Nice accommodation in a good area. We got what we expected. Close to most things

As the first person to leave a review for this accommodation, I would like to point out these details for future guests. Upon arrival: oven very dirty, freezer covered in frost, cutlery rusty, shower seals blackened, paint peeling in the toilets, cigarette smell masked by a strong perfume. I reported these issues the same day, with photos. The communication, which had been fluid up to that point, stopped after this report: the last response offered cleaning but no alternative accommodation was available, and then there was silence. Conflicting departure instructions (key to be left on site vs. to be returned in a key box); I had to ask for clarification myself. I had made a reservation partly on the basis of positive reviews of other accommodations from this agency, which does not correspond to my experience here. The only positive point: the location, which is why I chose it.

We had a long stay in a beautiful house. A big thank you to our host for his warm welcome and the comfort he provided.😊