Charming Villa in Tuscany with Pool & Views

Beautiful location and charming village, large spaces. Old houses with very thick walls that have ensured a cool environment on hot days. The Wi-Fi is not working well.

Apart from the communication which is done via representatives of Belvilla for some reason the house is really cosy and nice. There are 7 other apartments on the premise, but everyone has enough space to sit outside for all your meals. The kitchen is basic, with an oven, but has everything we needed. The apartment did not have airconditioning, but we did have fans for two rooms. although we asked for a third one, we could not get one which was a bit weird. Overall I definitely recommend staying in this beautiful place.

No more! Actually, I didn't want to give a star, but on the one hand, you seem to have to assign at least one star in the review and on the other hand I was even able to click on 3 stars in the detailed assignment in the individual categories. Therefore: 1 star. Regarding criticism: The furnishings of the apartment left a lot to be desired, which - even at this price - must be criticized. After all, the travel period was at the end of the low season. It is particularly worth mentioning that the kitchen was very poorly equipped (e.g. an oven without an oven tray or only tiny pans in a 6-person apartment), the furnishings were quite rickety and dirty (we did not want to sit on the dirty sofa and the walls seemed to have been white at some point in the past), and the rooms were not very clean. Furthermore, (in a 6-person apartment!) only one person could take a warm shower briefly (!!!), for the second there was usually no more warm water and you had to wait hours. The heating was very poor and not at all sufficient for an apartment that is still rented out in October at temperatures down to 4°C at night - with the reference to heating in the house! The description of the property, as well as the communication, left much to be desired. The WiFi was very bad, constantly broke off and was not available throughout the apartment - certainly not where the workplace should be (it had nothing to do with a workplace!). The described second double bed turned out to be two single beds that could not be pushed together. Communication was very poor. The description says that the host also speaks German and the manager on site as well. Unfortunately, there was no sign of that. The emails were in Italian or translated into German by software (by the local management), the manager spoke Italian and English and the "host", Belvilla AG-TUI, only replied in English. This and the fact that we had to communicate in advance with three different organizations, all of which called themselves hosts, led to further errors/misstatements: We had booked a ground floor apartment, but it was on the first floor. Other questions in advance were not answered or we were referred to the "host", who could only be reached in the last weeks before the start and who sometimes gave other information. Overall, people who apparently do not know the property responded. Only shortly before the start of the trip did information from the manager arrive on site. So we had to deal with 4 different people/organizations. I advise against Il Pero di Centinale, Belvilla AG and Wolters/TUI vacation home