Chalet in Manhay for 9 Person

In one word fantastic! The location is magnificent the house is spacious and has everything you need, cozy. Very much enjoyed the jacuzzi. The administrator is easy to reach with questions

We spent a weekend in this wonderful chalet with a group of 5 friends and had a wonderful time. The chalet is spacious and unlike other rental houses, has a well-stocked kitchen with all the utensils you'd need, enough plates, cutlery and so on. The wellness area and jacuzzi were wonderful and we made use of it a lot. The location might feel a bit isolated but because of that it's very quiet and peaceful and was exactly what we were looking for. The only negative point was the check-in. It was communicated someone would be waiting for us at the communicated time of arrival but no-one was there. We had to search the voucher for a phone number but no one picked up the phone. We then got a voicemail with yet another phone number that we tried and there someone explained us how to get the key. It did work out in the end but should definitely be organized in a better way.

Beautiful and cozy chalet. Not so accessible for larger dogs in winter. The kitchen and the wifi can be checked. Furthermore, great value for money.

Overall we had a good stay, but in order to improve the service for other candidates, I would like to point out these few notes. 1) The cleaning of the chalet was absolutely not done. The cleaning service arrived after us!!! so they opened the door and they left 2 ) The wifi is non-existent for the simple reason that the phone service will intervene for the repair of the line only within 10 days.3) Despite the fact that we are in the middle of the Walloon region ( so French-speaking) no French channels exist on the TV. On the other hand, there were 18 Flemish channels!!4) Your concierge does not speak any French (or is not worth it), moreover he arrived only at 7:00 p.m. and not at 4:00 p.m. 5) None of the rooms have a double and suitable bed, they are separate beds stuck together. 6) The linen and towel service, even the paid ones, have been removed, it took us 2 hours for 6 people to clean the cottage and change the beds with our own clean sheets. During our stay I wrote to you about these topics but no reaction from you. Too bad because the villa is in a great location and there is potential to host in the best conditions.