Apartment in St. Stefan near Nassfeld

We had a great stay, the place was wonderful, bigger than it looks on the photos, and the hosts were nice. Truly a great find!

We had several issues: 1) The entire apartment was separated from a room with lightweight walls. There is an air gap at the top of the walls which permeates all sounds and light. It's completely inappropriate for 7 adults because you don't have any privacy. Everyone can hear the toilet flushing or a smooth conversation completely in another room. There is only one bath, which is very few for so many people. 2) Without care, the oil ran out for the weekend, so the heating didn't work. I find this outrageous and they didn't even tell me or apologise. They lied about being broken and working on it, and then the next morning we learned the truth from another guest that they didn't order enough oil in time. 3) The photos show the listing at least 1-2 levels better than it actually is. I can't recommend this place to stay with my heart. What was nice: 1) Clean 2) Nice view from the terrace 3) Well equipped kitchen 4) Cozy living room

We stayed at the property for a week. Unfortunately, there were some shortcomings: - in every corner it had cobwebs and a lot of dust - all windows were dirty - there was a horrid nest on a window in the room and a window didn't even open - the contact number for the "caretaker", which was provided, belonged to a friend of the owner and not a caretaker. This also didn't feel responsible for certain inconveniences we reported. After I reached out to BELVILLA, I was told that I would get a number from someone to help on site, but I didn't get any further response - the heaters are turned off at night, when you come back in the evening and the heaters were not on, it is freezing cold - the Wi-Fi is very poor and constantly out - a dog in the building probably does his big business more often in the hallway.. very disgusting!

Wonderful apartment with a beautiful view.