All-Season Fun! Charming Apt 3 Mi to Blue Hills

This was a great location close to the city and surrounding neighborhoods. Jerci, the contact at the property was extremely helpful and accommodating always going above and beyond to respond to our needs. The issues mentioned in past reviews seem to have been resolved, we never experienced any bathroom leaks. Evolve seems to be a property management company of some sort, a middle man that cannot really do anything besides call the person on the ground. It wasn’t a bad experience with them it was just confusing as to what the purpose was to have an external company no where near the property facilitating questions from afar most of which they could not answer directly.

Hands down worst experience with an air bnb. Prior renters from the week before complained about the master bath…we got there and it was leaking water into the hallway. Made several attempts to call and no one answered until 4 hours later. I had to go back and forth with the owner and Evolve before they would send a plumber. It took two days of people in the unit to fix the leak and then the sink wouldn’t drain. We did Not have access to this bath during this time. The owner called apologetic and said he would refund me a day….Evolve mgmt co got involved and reduced that to a mere 10% off per night. I paid almost $2000 for 4 nights and I got $147 back. They lacked essentials like paper towels and ironing board and iron.The neighbor was drying his underwere on the porch. It’s clear Evolve is a bunch of lip service….prior reviews people complained about the iron, ironing board and the master bath and they did not bother to correct it prior to us getting there. Evolve is a disaster

The location was good. The space was great. It was very cool, and AC was great. The water pressure in the master shower was not strong at all. The shower has a drainage system problem. We were not able to use the shower in that restroom on Sunday night or Monday morning. You will need to get a real ironing board and a better iron. Please make sure renters know about the stairs. The entertainment was great. However, the TVs in the other two bedrooms are a little too small. I am not sure what to say about the parking, but it is best to park on the street. Thank you for hosting us. I hope you can rent it out more!

I am giving this a 5 star rating because the host and owner Mr Jercie did his very best to ensure our stay was as smooth as possible. The apartment is on the 2nd floor with a balcony, the rooms are spacious, and it gets the job done. I was in town with my family for a graduation so we were able to settle in for a few days. It’s a newer listing so I expect Mr Jercie to continue to make improvements to maintain the highest standards. I recommend this listing for future stays. Regarding Evolve that manages the customer service of this property, 3 stars for their responsiveness. They have a chat bot that initially responds but needs to escalate sooner and have a human response faster in critical situations.