Frequently Asked Questions
No, just Airbnb. Whimstay will sync to Airbnb and then your other calendars will sync to Airbnb.
Our host service fee is 5%. We have an ID Verification program for high-risk travelers, as well as a block list if we have issues with anyone so they can't book again with us.
Yes, and Gross
Guesty and Track (?)
Yes > Send to PMC
Host will need to check and find their local tax percentage. This is easy to find using AI tools like ChatGPT. Whimstay can assess the taxes. This is during your onboarding, and you can change it in your “Edit Listing”. Whimstay does not remit the taxes.
Hosts can set up a pet per night/stay fee during onboarding and adjust in the “Edit Listing”.
Whimstay is the merchant of records and will collect all the charges from the guest.
Yes, you can see this in multiple places including your reports on the left-hand panel.
Currently, you need to reach out to Customer Service.
CS hours of operation and support@whimstay.com
Yes, we strongly recommend that all hosts maintain short-term rental insurance. Whimstay’s protection policies are designed to complement, not replace, your primary coverage.
Yes, all properties must meet basic safety standards including functioning smoke and carbon monoxide detectors, clearly marked emergency exits, and compliance with local safety regulations.
Yes! Our friendly and responsive customer support team is here to assist hosts and guests with any questions or concerns before, during, or after a booking.
Fill Unsold Nights
Convert vacant nights into bookings by reaching travelers looking for last-minute stays, turning potential vacancy losses into revenue.
Complementary Revenue Stream
Whimstay is an additional channel that works alongside your existing booking strategies, focusing specifically on filling gaps in your calendar that would otherwise go unbooked.
Zero Risk, Zero Effort
List your property with no exclusivity requirements, no additional work, and maintain complete control over your pricing and availability.
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